babb88 Privacy Policy

babb88 ("we", "us", "our") operates the online casino and sports betting platform available at https://babb88.app (the "Platform"), primarily serving adult players in Bangladesh. We are committed to protecting the privacy of every individual who interacts with our Platform, and we recognise that the responsible handling of personal data is fundamental to the trust our players place in us.

This Privacy Policy ("Policy") describes in detail the categories of personal data we collect, the purposes for which that data is processed, the legal bases that underpin our processing activities, the circumstances in which data may be shared with third parties, the security measures we employ to protect your data, the periods for which data is retained, and the rights you hold as a data subject.

This Policy applies to all personal data collected through the babb88 website, mobile-optimised site, any babb88-branded application, live chat and email support channels, and any other medium through which you interact with babb88. It should be read in conjunction with our Terms & Conditions, which govern your use of the Platform as a whole.

This Policy is effective as of January 2026. All prior versions of the babb88 Privacy Policy are superseded by this document.

babb88 collects personal data across the following categories. The specific data points collected in each category depend on how you interact with our Platform:

• Identity Data: Full legal name, date of birth, gender, and government-issued identification details (e.g., National Identity Card number, passport number, or driving licence number) collected during account registration and identity verification (KYC).
• Contact Data: Mobile phone number, email address, and general location information (city, district, or division within Bangladesh — e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh). We do not collect full residential addresses unless required for a specific verification purpose.
• Financial Data: Payment method identifiers necessary to process deposits and withdrawals, including bKash wallet numbers, Nagad account numbers, Rocket numbers, Upay identifiers, and the last four digits of any Visa or Mastercard used. Full card numbers are never stored on babb88 servers.
• Technical Data: IP address, device identifiers, browser type and version, operating system, screen resolution, referring URL, and session timestamps automatically collected when you access the Platform.
• Usage Data: Information about your activity on the Platform, including pages viewed, games played, bets placed, wager amounts in BDT (৳), game outcomes, session start and end times, and navigation paths.
• Communications Data: Records of your communications with babb88, including live chat transcripts, email correspondence, and WhatsApp message records, retained for support, dispute resolution, and quality assurance purposes.
• Marketing & Preference Data: Your stated preferences regarding promotional communications, bonus offer types, favourite game categories, and seasonal promotion participation (e.g., BPL season, Eid, Pohela Boishakh campaigns).

babb88 collects personal data through the following mechanisms:

• Direct provision: Data you actively submit when registering an account, completing identity verification, making a deposit or withdrawal request, contacting our support team, or participating in a promotion.
• Automated collection: Technical and usage data collected automatically via server logs, cookies, and similar tracking technologies each time you visit or interact with the Platform. See Section 6 (Cookies & Tracking) for full details.
• Third-party verification providers: Identity and age verification data received from third-party KYC service providers engaged by babb88 to assist in confirming the identity of registered players.
• Payment processors: Transaction confirmation data and fraud-risk signals received from payment partners including bKash, Nagad, Rocket, Upay, and card processing networks, solely to facilitate and secure your financial transactions.
• Game providers: Aggregated game-round data received from game suppliers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi, necessary for account balance management, dispute resolution, and responsible gaming monitoring.

babb88 processes your personal data for the following specific purposes, each supported by a defined legal basis:

• Account creation and management (Contract): To register your account, verify your identity, maintain your account balance, and provide you with access to the full range of babb88 services.
• Payment processing (Contract): To process deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to execute withdrawal requests to your verified payment method.
• Legal and regulatory compliance (Legal obligation): To comply with applicable anti-money laundering (AML) requirements, age verification obligations, fraud prevention measures, and any other legal duties that apply to babb88's operations.
• Platform security (Legitimate interest): To monitor for suspicious activity, detect and prevent fraud, investigate potential breaches of our Terms & Conditions, and protect both babb88 and its players from harm.
• Customer support (Contract & Legitimate interest): To respond to your enquiries, resolve disputes, process complaints, and improve the quality of our support services through review of communications records.
• Responsible gaming (Legal obligation & Legitimate interest): To monitor gameplay patterns for indicators of problem gambling behaviour, to administer deposit limits, session reminders, and self-exclusion tools, and to fulfil our duty of care obligations to players.
• Platform improvement and analytics (Legitimate interest): To analyse aggregated usage patterns, identify technical issues, improve site navigation, and develop new features that enhance the player experience.
• Marketing communications (Consent): To send you personalised bonus offers, seasonal promotions (BPL, IPL, T20 World Cup, Eid, Durga Puja, Pohela Boishakh), and platform news, but only where you have provided explicit consent to receive such communications. You may withdraw this consent at any time.

babb88 does not sell, rent, or otherwise commercialise your personal data. We may share your data with third parties only in the following limited circumstances:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard — to the extent necessary to process your financial transactions and comply with payment network rules.
• Identity verification (KYC) providers: Third-party services that assist babb88 in verifying the identity and age of registered players. These providers are contractually bound to process data only for the purposes babb88 specifies and may not use your data for their own commercial purposes.
• Game software providers: Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Ezugi, and other game suppliers receive the minimum technical data required to deliver their games within the babb88 Platform environment.
• Fraud prevention and security services: Specialist third-party providers engaged to detect, investigate, and prevent fraud, money laundering, and other illicit activities on the Platform.
• IT infrastructure and hosting providers: Cloud hosting and data storage services that maintain the technical infrastructure on which the babb88 Platform operates, subject to strict data processing agreements.
• Legal and regulatory authorities: babb88 may disclose personal data to law enforcement agencies, courts, or regulatory bodies where required to do so by applicable law, or where disclosure is necessary to protect the rights, property, or safety of babb88 or its players.
• Business succession: In the event of a merger, acquisition, or sale of all or part of babb88's operations, player data may be transferred to the acquiring entity, subject to the same privacy obligations set out in this Policy.

All third-party data processors engaged by babb88 are required to enter into a formal data processing agreement that obligates them to implement appropriate security measures, process data only on babb88's documented instructions, and not engage sub-processors without our prior written consent.

babb88 uses cookies and similar technologies to ensure the Platform functions correctly, to remember your session preferences, and to gather analytical data that helps us improve our service. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication tokens, security tokens, and load-balancing cookies. These cannot be disabled without breaking core Platform functionality.
• Functional cookies: Enable the Platform to remember your preferences, such as your selected language, preferred game lobby view, and last-used deposit method, so you do not need to re-enter these on each visit.
• Analytical cookies: Used to collect aggregated, anonymised data about how players navigate and interact with the Platform. This data helps us identify popular content, detect navigation issues, and measure the impact of Platform changes.
• Security and fraud-detection cookies: Help babb88 detect and prevent fraudulent activity, identify suspicious login patterns, and protect the integrity of player accounts.

babb88 does not use third-party advertising or retargeting cookies. Your usage data is not shared with advertising networks for the purpose of serving targeted advertisements on external websites.

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the babb88 Platform, including logging in to your account.

babb88 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Key measures include:

• Transport encryption: All data transmitted between your device and babb88 servers is encrypted using 256-bit SSL/TLS technology. Our site enforces HTTPS across all pages and API endpoints.
• Password security: Player passwords are hashed using a strong cryptographic algorithm with unique salts before storage. Plain-text passwords are never stored or accessible to babb88 staff.
• Access controls: Access to personal data is restricted on a strict need-to-know basis. babb88 staff who handle player data are subject to confidentiality obligations and role-based access controls.
• Intrusion detection: babb88 operates continuous monitoring systems that alert our security team to anomalous access patterns, potential data exfiltration, and other security events in real time.
• Secure data centres: Player data is hosted in data centres that maintain physical security controls, redundant infrastructure, and formal security certification.
• Incident response: In the event of a data security incident that poses a risk to the rights and freedoms of players, babb88 will notify affected individuals and relevant authorities in accordance with applicable legal requirements.

babb88 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Account and identity data: Retained for a minimum of five (5) years following permanent account closure. This period is driven by anti-money laundering record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction to satisfy AML, tax, and financial record-keeping obligations.
• Communications data: Support chat transcripts and email correspondence are retained for a period of two (2) years from the date of the communication, or for the duration of any open dispute, whichever is longer.
• Technical and usage data: Server logs and session data are retained for a maximum of twelve (12) months from the date of collection, after which they are deleted or anonymised.
• Marketing preference data: Retained until you withdraw your consent to marketing communications, after which your data is removed from our active marketing systems within 30 days.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with an identifiable individual.

As a data subject, you hold the following rights with respect to your personal data held by babb88. You may exercise any of these rights by contacting our support team at [email protected] or via live chat:

• Right of access: You may request a copy of all personal data babb88 holds about you, together with information about how it is processed. babb88 will respond to valid access requests within 30 calendar days.
• Right to rectification: You may request that inaccurate or incomplete personal data held about you be corrected. Where data is used in an ongoing verification or legal proceeding, corrections may be subject to a review process.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to exceptions where retention is required by law (e.g., AML record-keeping).
• Right to restrict processing: You may request that babb88 temporarily restrict the processing of your data while a rectification or objection request is under review.
• Right to data portability: You may request a copy of your personal data in a structured, machine-readable format to facilitate transfer to another service provider, where technically feasible.
• Right to object: You may object to processing based on legitimate interest (including profiling for responsible gaming purposes) where you believe your individual circumstances warrant an override. You may object to direct marketing at any time without restriction.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

The babb88 Platform is strictly for adults aged 18 and above. babb88 does not knowingly collect personal data from any individual under the age of 18. All registration applications are subject to age verification procedures, and accounts found to be held by minors will be immediately closed.

If you believe that a minor has registered on the babb88 Platform or that babb88 has inadvertently collected personal data from a person under the age of 18, please contact our support team immediately at [email protected]. We will take immediate action to investigate and, where confirmed, delete the relevant data and close the associated account.

babb88 primarily processes personal data within the region. However, some of our third-party service providers — including certain game software providers and technical infrastructure partners — may process data on servers located outside Bangladesh. Where such transfers occur, babb88 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection principles, including:

• Contractual clauses that bind the recipient to maintain confidentiality and security standards equivalent to those applied by babb88.
• Transferring data only to processors that have demonstrated compliance with internationally recognised security standards (e.g., ISO 27001 certified data centres).
• Restricting the scope of data transferred to the minimum necessary for the third party to perform its contracted function.

By using the babb88 Platform, you acknowledge and consent to the transfer of your personal data to third-party processors in other jurisdictions in accordance with the safeguards described above.

babb88 uses player data as an active tool in its responsible gaming programme. Specifically, usage data and gameplay patterns are analysed to identify indicators of potential problem gambling behaviour, such as rapid increases in bet sizes, extended uninterrupted sessions, or repeated unsuccessful withdrawal requests. Where such indicators are detected, babb88 may:

• Proactively contact the player via email or live chat to offer responsible gaming resources and support.
• Suggest or apply temporary deposit limits or session time reminders to the player's account.
• Refer the player to our dedicated Responsible Gaming page, which provides guidance on self-exclusion, deposit limits, and external support organisations.
• In serious cases, temporarily restrict the player's account pending a welfare review by our responsible gaming team.

The processing of usage data for responsible gaming purposes is carried out on the basis of babb88's legitimate interest in fulfilling its duty of care to players, and in certain circumstances on the basis of legal obligation. This processing cannot be opted out of while you hold an active babb88 account, as it is an integral part of our safe gaming commitment.

If you wish to set voluntary deposit limits, session time reminders, or self-exclusion periods, these tools are available directly within your account settings at no cost. For immediate assistance, contact our 24/7 support team via live chat or at [email protected].

babb88 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing activities, applicable legal requirements, or Platform features. When material changes are made, we will notify registered players by email or via a prominent notice on the Platform at least fourteen (14) days before the changes take effect.

The "Last Updated" date displayed at the top of this Policy reflects the most recent revision. Your continued use of the babb88 Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you must discontinue use of the Platform and may request account closure by contacting our support team.

We encourage you to review this Policy periodically to stay informed about how babb88 protects your personal data. Archived versions of prior Privacy Policies are available upon request by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data babb88 holds about you, please contact our support team using the details below. All privacy-related communications will be handled by a designated member of our data protection team.